Patient Access Rep - Grove Clinic - Full Time - Days

Ochsner Health

Baton Rouge, Louisiana, US
On-site
Accurate data entry and retrieval
Effective verbal and written communication
Proficient with windows-style applications
Ochsner Health is seeking a full-time Patient Access Representative for their Grove Clinic in Baton Rouge, Louisiana. The role involves greeting patients, scheduling appointments, verifying insurance, and ensuring a professional and welcoming environment

Job Summary

  • This job greets patients and guests in a courteous manner whether via telephone contact or in person.
  • Responsible for point-of-service collections, face-to-face patient interactions related to completing the patient registration and admission process.
  • Improves patient satisfaction through consistently representing the company professionally and cross trained to support multiple functions across all patient and payer types.

Matching Summary

Match Score: 85

Ochsner Health is seeking a full-time Patient Access Representative for their Grove Clinic in Baton Rouge, Louisiana. The role involves greeting patients, scheduling appointments, verifying insurance, and ensuring a professional and welcoming environment.

Skills & Requirements

Must-have

  • Accurate data entry and retrieval
  • Effective verbal and written communication
  • Proficient with Windows-style applications
  • Strong interpersonal skills
  • Clerical skills and technical knowledge of insurance benefits
  • Problem-solving in high-stress situations
  • Excellent decision making and analytical skills

Nice-to-have

  • Representing the company professionally
  • Cross-trained to support multiple functions
  • Adapting behavior to specific patient populations
  • Respect and cooperation in staff relationships

Key Requirements

  • High school diploma or equivalent
  • Minimum of 1 year of experience in a hospital, clinic, medical office, business services/revenue cycle, or other customer service-related environment
  • Associate’s degree preferred
  • Certification in Healthcare Access Manager (CHAM) preferred
  • Certification in Healthcare Access Associate (CHAA) preferred
  • Certification as a Medical Assistant preferred

Work Rights

Not specified

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