Customer Banking Specialist - Elsternwick

CommBank

Elsternwick, Australia
Not specified (assumed in-branch).
Proven experience delivering exceptional customer service
Excellent communication skills articulating financial terms
Ability to work in a busy commercial retail environment
CommBank is seeking a Customer Banking Specialist for their Elsternwick branch to enhance customer banking experiences across various financial products. The role requires strong communication skills and a customer-centric attitude, with a focus on delivering exceptional service in a busy retail environment

Job Summary

  • As the public face of CommBank, you will deliver a seamless banking experience to over 10 million personal and small business customers.
  • You will have in-depth conversations with every customer to support their overall banking needs including Home Loans, Business Banking, and Financial Advice.
  • The role involves completing Financial Health Checks to assess customers' financial needs and providing options through education on digital banking technology.

Matching Summary

Match Score: 85

CommBank is seeking a Customer Banking Specialist for their Elsternwick branch to enhance customer banking experiences across various financial products. The role requires strong communication skills and a customer-centric attitude, with a focus on delivering exceptional service in a busy retail environment.

Skills & Requirements

Must-have

  • Proven experience delivering exceptional Customer Service
  • Excellent communication skills articulating financial terms
  • Ability to work in a busy commercial retail environment

Nice-to-have

  • Genuine interest in building a career with CommBank
  • Interest in improving customer financial wellbeing
  • Ability to see the big picture for customers

Key Requirements

  • Experience in Financial Services, Retail, or Hospitality
  • Strong problem-solving abilities
  • Integrity and customer-centric mindset

Work Rights

Not specified

Tailored Resume

Cover Letter