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Philips is seeking a Complaint Handling & Vigilance Reporting Specialist to lead medical device complaint investigations and regulatory reporting activities. The ideal candidate will have over five years of relevant experience and strong analytical skills, with a focus on patient safety and compliance.
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Job Summary
This role provides hands-on ownership of complex investigations, close interaction with multiple functions, and meaningful involvement in patient safety and regulatory compliance.
You will gain strong, practical experience across complaint handling, vigilance, risk assessment, and regulatory interactions, making it a powerful step in a long-term PMS, Quality, or Regulatory career path.
We believe that we are better together than apart, with office-based teams working in-person at least 3 days per week.
Matching Summary
Match Score: 75
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Philips is seeking a Complaint Handling & Vigilance Reporting Specialist to lead medical device complaint investigations and regulatory reporting activities. The ideal candidate will have over five years of relevant experience and strong analytical skills, with a focus on patient safety and compliance.
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Skills & Requirements
Must-have
medical device complaint handling
vigilance and regulatory reporting
root cause analysis and CAPA
complaint investigation management
regulatory authority interactions
complaint management systems
Nice-to-have
mentoring and training investigators
strong analytical and critical-thinking skills
cross-functional collaboration
high attention to detail and documentation quality
trend analysis and data interpretation
Key Requirements
5+ years medical device complaint handling experience
Bachelor’s degree in Medical Sciences or related field
proven complaint investigation and regulatory reporting experience