PwC is seeking an ITSM Specialist in Timisoara, Romania, to optimize IT service management processes and ensure effective delivery of IT services. The ideal candidate will have a background in IT service management, familiarity with ITIL practices, and strong analytical skills
Job Summary
At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency.
As an ITSM Specialist, you will play a crucial role in optimizing our IT service management processes and ensuring efficient delivery of IT services across the organization.
We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life.
Matching Summary
Match Score: 75
PwC is seeking an ITSM Specialist in Timisoara, Romania, to optimize IT service management processes and ensure effective delivery of IT services. The ideal candidate will have a background in IT service management, familiarity with ITIL practices, and strong analytical skills.
Skills & Requirements
Must-have
SAP Sales and Distribution (SD)
ITIL-based process implementation
Service management tools expertise
IT service management best practices
Data analysis and reporting capabilities
Nice-to-have
Accepting Feedback
Active Listening
Analytical Reasoning
Business Transformation
Communication skills
Creativity
Emotional Regulation
Empathy
Learning Agility
Performance Management Software
Key Requirements
Bachelors degree in Information Technology or related field
ITIL certification (preferably ITIL V3 Foundation or higher)