Manager, Retail Training & Development At Human Resources / Office Administration

Coach

Hong Kong, HK
On-site
5 years retail training experience
Fluent english and chinese cantonese mandarin
Field coaching and store visits
Coach is seeking a Manager for Retail Training & Development in Hong Kong, focusing on enhancing retail performance and customer experience through targeted training initiatives. The ideal candidate will have substantial experience in retail training, particularly in luxury sectors, and will be responsible for driving the development of retail teams and leaders

Job Summary

  • This role translates brand, market, and business strategies into impactful learning and development initiatives for Hong Kong and Macau markets.
  • The successful candidate will design localized product, selling, and customer experience learning to drive sales growth and elevate execution standards.
  • Candidates must possess a minimum of five years of experience in retail training with strong capabilities in facilitation and field coaching.

Matching Summary

Match Score: 85

Coach is seeking a Manager for Retail Training & Development in Hong Kong, focusing on enhancing retail performance and customer experience through targeted training initiatives. The ideal candidate will have substantial experience in retail training, particularly in luxury sectors, and will be responsible for driving the development of retail teams and leaders.

Skills & Requirements

Must-have

  • 5 years retail training experience
  • Fluent English and Chinese Cantonese Mandarin
  • Field coaching and store visits
  • Learning needs analysis capability
  • Digital learning platform proficiency

Nice-to-have

  • Luxury fashion or cosmetics background
  • Professional training certifications
  • Agile and action-oriented mindset
  • Strong interpersonal communication skills
  • Creative problem-solving abilities

Key Requirements

  • Bachelor's degree in HR, Education, or Business Management
  • Minimum 5 years experience in retail training and development
  • Fluency in spoken and written English, Cantonese, and Mandarin

Work Rights

Not specified

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