Senior Specialist, Consumer Deposits Mass Affluent & Joy@work

RHB Bank

Kuala Lumpur, Malaysia
End-to-end customer journey management
It solution implementation
Retail banking application software
The role focuses on driving Joy@Work portfolio growth through effective customer journey management

Job Summary

  • The role focuses on driving Joy@Work portfolio growth through effective customer journey management.
  • It involves overseeing IT solution implementation and ensuring compliance with business rules and regulations.
  • The specialist will also conduct sales training and manage marketing activities to enhance product acquisition and customer engagement.

Matching Summary

The role focuses on driving Joy@Work portfolio growth through effective customer journey management.

Skills & Requirements

Must-have

  • end-to-end customer journey management
  • IT solution implementation
  • Retail Banking application software

Nice-to-have

  • stakeholder collaboration
  • sales training experience
  • marketing campaign execution

Key Requirements

  • experience in Retail Banking
  • project management skills
  • strong communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter