Customer Experience Manager - Victoria's Secret - Paseo Nuevo - Santa Barbara, Ca

Victoria's Secret & Co

Santa Barbara, California, United States
Base: $23.25 - $32.00 ph; bonus/equity: not specif...
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3+ years retail leadership experience
Ability to lift up to 40 pounds
Experience reviewing business reports
** Victoria's Secret is seeking a Customer Experience Manager for their Paseo Nuevo location in Santa Barbara, California. This role focuses on enhancing customer satisfaction, driving sales, and leading a retail team to meet company goals. **

Job Summary

  • The Customer Experience Manager is a values-based leader responsible for driving top-line sales through team coaching and personal selling.
  • This role requires maintaining visual merchandising standards, managing payroll, and ensuring merchandise availability to support operational excellence.
  • Candidates must demonstrate the ability to link company strategies to daily activities while inspiring the team to deliver total company contribution.

Matching Summary

Match Score: 75

** Victoria's Secret is seeking a Customer Experience Manager for their Paseo Nuevo location in Santa Barbara, California. This role focuses on enhancing customer satisfaction, driving sales, and leading a retail team to meet company goals. **

Salary

Base: $23.25 - $32.00 per hour; Bonus/Equity: Not specified; Benefits: Available (details linked)

Skills & Requirements

Must-have

  • 3+ years retail leadership experience
  • Ability to lift up to 40 pounds
  • Experience reviewing business reports

Nice-to-have

  • Passion for Victoria's Secret Brand
  • Self-awareness with interest in feedback
  • Ability to work nights and weekends

Key Requirements

  • 3+ years of retail leadership experience preferred
  • Authorized for employment in the United States

Work Rights

Must be authorized for employment in the United States

Tailored Resume

Cover Letter