Product Support Representative (japanese Fluent Written And Spoken))
KID-Systeme
Bangkok, Thailand
On-site
Japanese fluent written and spoken
Deploy crew planning digital solutions
In-service support of crew planning solutions
KID-Systeme is seeking a Japanese-speaking Product Support Representative in Bangkok, Thailand, to serve as the primary technical interface for deploying digital solutions within the airline industry. The role requires strong problem-solving skills and customer focus, along with a background in airline crew planning, technical support, and excellent communication abilities
Job Summary
The Product Support Representative plays an integral role as the primary technical interface with the customer as it pertains to deploying digital solutions and supporting their operations.
This role involves direct contact with the Customer, including on-site visits, under the guidance of the Customer Success Manager when applicable.
The ideal candidate is customer focused, analytical, and possesses a strong problem solving mindset.
Matching Summary
Match Score: 85
KID-Systeme is seeking a Japanese-speaking Product Support Representative in Bangkok, Thailand, to serve as the primary technical interface for deploying digital solutions within the airline industry. The role requires strong problem-solving skills and customer focus, along with a background in airline crew planning, technical support, and excellent communication abilities.
Skills & Requirements
Must-have
Japanese fluent written and spoken
Deploy Crew Planning Digital Solutions
In-Service support of Crew Planning Solutions
Customer request solving
Technical interface with the customer
Nice-to-have
Customer feedback consolidation
Process enhancements and best practices
Contribute to knowledge base maintenance
Key Requirements
4 or more years of professional experience in Airline Crew planning