Senior Manager, Credit & Collections

WM Waste Management

Phoenix, AZ, US
Hybrid
Credit and collections leadership
Revenue protection strategy
Delinquency management
Provides strategic leadership over teams, policies and procedures for customer credit, collections, revenue protection, delinquency management, and dispute resolution while ensuring regulatory compliance and a customer/finance focus

Job Summary

  • Provides strategic leadership over teams, policies and procedures for customer credit, collections, revenue protection, delinquency management, and dispute resolution while ensuring regulatory compliance and a customer/finance focus.
  • Develops and enforces policies and procedures to be used in investigating, granting, and in collecting accounts receivables and manages budgets, statements of work, invoices, purchase orders and spend.
  • WM offers a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability, Stock Purchase Plan, Company match on 401K, Paid Vacation, Holidays, and Personal Days.

Matching Summary

Provides strategic leadership over teams, policies and procedures for customer credit, collections, revenue protection, delinquency management, and dispute resolution while ensuring regulatory compliance and a customer/finance focus.

Skills & Requirements

Must-have

  • credit and collections leadership
  • revenue protection strategy
  • delinquency management
  • dispute resolution
  • financial reporting

Nice-to-have

  • customer focus
  • collaboration with domestic and international teams
  • vendor evaluation and process improvement

Key Requirements

  • Bachelor's Degree (accredited) in Accounting, Business Administration or similar area of study
  • High School Diploma or GED (accredited) and four years of relevant experience
  • 7 years of previous experience

Work Rights

Not specified

Tailored Resume

Cover Letter