Customer Contact Center Representative - 11:30am-8:00pm Shift

Wintrust

Rosemont, Illinois, United States
Base: $19.00 - $20.00 ph; bonus/equity: eligible f...
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1-3 years directly related experience
Evening shift availability 11:30am-8pm
Five weeks onsite training attendance
** Wintrust is seeking a Customer Contact Center Representative for a hybrid position based in Rosemont, Illinois, with evening shifts. The role involves delivering exceptional customer service and resolving inquiries while working collaboratively across banking groups. The company values an entrepreneurial spirit and offers a supportive workplace culture along with competitive benefits. **

Job Summary

  • Wintrust is a $66 billion financial institution seeking top talent to join their Customer Contact Center team.
  • The role involves solving internal and external customer inquiries regarding deposits, loans, and treasury management while promoting bank products.
  • Employees receive competitive pay, an annual discretionary bonus, and comprehensive benefits including medical, dental, vision, and a 401k match.

Matching Summary

Match Score: 75

** Wintrust is seeking a Customer Contact Center Representative for a hybrid position based in Rosemont, Illinois, with evening shifts. The role involves delivering exceptional customer service and resolving inquiries while working collaboratively across banking groups. The company values an entrepreneurial spirit and offers a supportive workplace culture along with competitive benefits. **

Salary

Base: $19.00 - $20.00 per hour; Bonus/Equity: Eligible for annual discretionary bonus; Benefits: Medical, dental, vision, life, PTO, 401k match, tuition reimbursement

Skills & Requirements

Must-have

  • 1-3 years directly related experience
  • Evening shift availability 11:30am-8pm
  • Five weeks onsite training attendance

Nice-to-have

  • Banking customer service experience preferred
  • Entrepreneurial spirit
  • Cross-functional collaboration skills

Key Requirements

  • 1-3 years directly related experience
  • Banking customer service experience (preferred)
  • Ability to attend five weeks of onsite training in Rosemont

Work Rights

Not specified

Tailored Resume

Cover Letter