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Pgavillage is seeking a ShotLink Technical Analyst to provide technical support for network connectivity, operating systems, and application issues related to the ShotLink system used in PGA TOUR events. The ideal candidate will have a background in computer science or network administration, relevant experience in system support, and strong organizational skills.
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Job Summary
The ShotLink Technical Support Analyst is responsible for providing engineering support for network connectivity, Operating Systems, server, cloud resources and application issues, and review application and system logs to diagnose, determine and / or solve problems while supporting scoring operations for the ShotLink system.
As a member of the Golf Technology team, responsible for the growth, support, and delivery of the PGA TOUR’s ShotLink execution onsite, the underlining infrastructure that supports scoring, broadcasting, marketing, tournament operations that ensures quality data deliver for scoring, broadcasting, marketing, tournament operations and other teams as required.
On call responsibilities for ShotLink system, nontraditional schedule including evenings, weekends and holidays.
Matching Summary
Match Score: 75
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Pgavillage is seeking a ShotLink Technical Analyst to provide technical support for network connectivity, operating systems, and application issues related to the ShotLink system used in PGA TOUR events. The ideal candidate will have a background in computer science or network administration, relevant experience in system support, and strong organizational skills.
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Skills & Requirements
Must-have
network connectivity support
operating system support
server and cloud resource support
application issue diagnosis
system log review
minimizing application outages
software deployment automation
Nice-to-have
strong organizational skills
strong attention to detail
ability to learn custom applications
knowledge of golf and scoring
collaboration and influence
Key Requirements
Associate’s degree or equivalent job experience
2+ years Information Systems experience
2+ years Windows / Linux Server Administration
Scripting in PowerShell and bash
AWS Certified Developer – Associate
Working experience with system repair
Working experience with engineering tasks
Working experience with troubleshooting activities