Customer Service Agent With German (m/f/d) - Part Time

Capita (digital)

Kraków, Poland
Base: 9,000-9,500 pln gross; bonus/equity: perform...
3d onsite
German language at b2 level
Customer oriented attitude
Excellent communication skills
As a Customer Service Agent with German (m/f/d), you’ll be the person customers count on — the one who listens, helps, and solves

Job Summary

  • As a Customer Service Agent with German (m/f/d), you’ll be the person customers count on — the one who listens, helps, and solves.
  • You will be supporting customers through different channels, analyzing and solving their queries, and sharing information on administrative and technical requests.
  • Enjoy financial stability from day one with a competitive salary and permanent contract, supplementary medical insurance, and flexible hybrid work model.

Matching Summary

As a Customer Service Agent with German (m/f/d), you’ll be the person customers count on — the one who listens, helps, and solves.

Salary

Base: 9000-9500 PLN gross; Bonus/Equity: performance bonus; Benefits: supplementary medical insurance, Multisport or MultiKafeteria benefit systems

Skills & Requirements

Must-have

  • German language at B2 level
  • Customer oriented attitude
  • Excellent communication skills
  • Good MS Office knowledge
  • Work in two shifts
  • Support customers through different channels

Nice-to-have

  • Willingness to work part-time
  • Motivated and problem-solving
  • Love using German daily
  • Positive atmosphere
  • Collaborate in a diverse environment

Key Requirements

  • German at min. B2 level
  • Willingness to work in two shifts
  • 5 days a week, 40 hours per week

Work Rights

Not specified

Tailored Resume

Cover Letter