Centific is a frontier AI data foundry that curates diverse, high-quality data, using our purpose-built technology platforms to empower the Magnificent Seven and our enterprise clients with safe, scalable AI deployment
Job Summary
Centific is a frontier AI data foundry that curates diverse, high-quality data, using our purpose-built technology platforms to empower the Magnificent Seven and our enterprise clients with safe, scalable AI deployment.
Handle, prioritize, and resolve incoming support tickets related to Microsoft services or infrastructure, and perform root cause analysis and technical investigation for recurring or complex issues.
Use scripting or coding (e.g., PowerShell, Python, C#, SQL) to automate diagnostics, data pulls, or repetitive processes.
Matching Summary
Centific is a frontier AI data foundry that curates diverse, high-quality data, using our purpose-built technology platforms to empower the Magnificent Seven and our enterprise clients with safe, scalable AI deployment.
Skills & Requirements
Must-have
Microsoft Purview product support
Manage incoming support tickets
Triage issues efficiently
Perform in-depth technical investigations
Proactive ownership
Solid communication skills
Nice-to-have
Strong problem-solving mindset
Collaborate with product teams
Continuous knowledge improvement
Key Requirements
Coding or scripting experience is a significant plus