Logicalis Inc is seeking a Platform and Compute Engineer to join their team, focusing on maintaining enterprise cloud environments and ensuring high availability of server, storage, and network systems. The role requires adherence to ITIL principles and participation in a 24/7 shift rotation to support global customers
Job Summary
The Platform and Compute Support Team ensures the smooth running of enterprise cloud, managed private clouds, and customer environments by maintaining server, storage, network, and hypervisor availability.
Responsibilities include supporting incidents, problems, requests, and change requests, participating in high-impact incidents, and performing routine maintenance based on best practices.
The role requires participation in an on-call rota for 24/7 support and may involve staggered shifts to cover offshore customers, along with assisting in the transition of new customers and technologies.
Matching Summary
Match Score: 75
Logicalis Inc is seeking a Platform and Compute Engineer to join their team, focusing on maintaining enterprise cloud environments and ensuring high availability of server, storage, and network systems. The role requires adherence to ITIL principles and participation in a 24/7 shift rotation to support global customers.
Skills & Requirements
Must-have
Enterprise cloud support
Managed private cloud support
Customer environment support
ITIL principles adherence
24/7 standby rotation
Root cause analysis
Technical documentation maintenance
Nice-to-have
Customer facing technical consultancy
Process improvement contribution
Knowledge capture and sharing
Continuous learning and accreditation
Key Requirements
1-2 Years VMware vSphere experience
1-2 Years Microsoft Azure IaaS experience
1-2 Years Microsoft O365 Administration experience
1-2 Years Microsoft Server OS administration
Microsoft Azure Fundamentals (AZ-900) certification