Member Experience Manager

EōS Fitness

Addison, TX, US
Hourly: $15; bonus/equity: not specified; benefits...
On-site
Proven customer service or front-line leadership experience
Excellent written and verbal communication skills
Ability to lift more than 40 lbs routinely
The role focuses on developing a team that delivers exceptional customer experiences while hitting business objectives

Job Summary

  • The role focuses on developing a team that delivers exceptional customer experiences while hitting business objectives.
  • Employees will partner with department managers to train, motivate, and develop front desk staff while ensuring facility cleanliness.
  • Benefits include free membership for the employee and one family member, daily pay options, and comprehensive health coverage.

Matching Summary

The role focuses on developing a team that delivers exceptional customer experiences while hitting business objectives.

Salary

Hourly: $15; Bonus/Equity: Not specified; Benefits: Free membership, health/dental/vision, 401(k) matching, daily pay

Skills & Requirements

Must-have

  • Proven customer service or front-line leadership experience
  • Excellent written and verbal communication skills
  • Ability to lift more than 40 lbs routinely
  • Proficiency with fitness management software
  • Strong organizational and problem-solving skills

Nice-to-have

  • Experience in the fitness industry
  • Knowledge of hospitality or service industry operations
  • Social media platform proficiency
  • Microsoft Office Suite expertise
  • Passion for creating loyal lifelong fans

Key Requirements

  • Must pass background check
  • Obtain CPR certification within 30 days
  • Attend EōS Ethos and Customer Service Training within 30 days
  • Ability to work in a gym setting and move about club floors

Work Rights

Not specified

Tailored Resume

Cover Letter