Appointment Business Center Scheduler Iii

University of Arkansas for Medical Sciences

Little Rock, Arkansas, USA
$16.33ph; $33,966.40 yr; benefits: yes
Customer service experience
Healthcare environment experience
Basic medical terminology knowledge
The Appointment Business Center Scheduler III answers telephones and coordinates appointments in a call center environment, playing a crucial role in supporting patient care activities and ensuring patient access to healthcare services

Job Summary

  • The Appointment Business Center Scheduler III answers telephones and coordinates appointments in a call center environment, playing a crucial role in supporting patient care activities and ensuring patient access to healthcare services.
  • UAMS offers a collaborative healthcare environment with benefits including medical, dental, and vision plans, holiday/vacation/sick leave, education discounts, and retirement matching.
  • The role involves scheduling, rescheduling, coordinating, and canceling appointments, inputting patient information, and communicating effectively while maintaining strict confidentiality.

Matching Summary

The Appointment Business Center Scheduler III answers telephones and coordinates appointments in a call center environment, playing a crucial role in supporting patient care activities and ensuring patient access to healthcare services.

Salary

$16.33/hr; $33,966.40 yr; Benefits: Yes

Skills & Requirements

Must-have

  • Customer service experience
  • Healthcare environment experience
  • Basic medical terminology knowledge
  • Intermediate MS Office proficiency
  • Basic keyboard and telephone etiquette
  • Office machine operation

Nice-to-have

  • Call center experience
  • Effective service recovery skills
  • Positive conflict resolution

Key Requirements

  • High School Diploma/GED
  • Three (3) years customer service experience
  • Experience working with EPIC system
  • Proof of legal authority to work in the United States

Work Rights

Proof of legal authority to work

Tailored Resume

Cover Letter