Customer Support Specialist

FLIR

NH, United States
On-site
Respond to inquiries via phone, web, and email
Assist customers with raymarine products
Use knowledge base and faqs
FLIR is seeking a Customer Support Specialist to join their Raymarine team, focusing on providing technical assistance for marine electronics. This entry-level position is ideal for recent graduates with a passion for customer service and technology

Job Summary

  • Join Raymarine’s frontline team and help boating enthusiasts around the world get the most out of their marine electronics.
  • This entry-level role is ideal for recent graduates who are enthusiastic about troubleshooting, enjoy helping others, and want to grow in a dynamic, customer-focused environment.
  • Contribute to FAQs and support documentation to empower customer self-service and improve support quality.

Matching Summary

Match Score: 85

FLIR is seeking a Customer Support Specialist to join their Raymarine team, focusing on providing technical assistance for marine electronics. This entry-level position is ideal for recent graduates with a passion for customer service and technology.

Skills & Requirements

Must-have

  • Respond to inquiries via phone, web, and email
  • Assist customers with Raymarine products
  • Use knowledge base and FAQs
  • Provide callbacks and follow-through
  • Contribute to FAQs and support documentation
  • Use tools like TeamViewer for remote support

Nice-to-have

  • Passion for marine technology
  • Eagerness to learn and grow
  • Customer-first mindset
  • Interest in electronics
  • Team collaboration and initiative

Key Requirements

  • Strong verbal and written communication skills
  • Comfortable using PCs and telephony systems
  • Willingness to develop technical troubleshooting skills
  • Motivation to grow professionally in the maritime industry

Work Rights

Not specified

Tailored Resume

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