Rebuilt teams from click-ops to engineering-driven models
Stabilize under-resourced organizations during change
Five9 is seeking a senior technical leader to rebuild its network function, stabilize urgent work, and transition the organization from manual operations to an engineering-driven model
Job Summary
Five9 is seeking a senior technical leader to rebuild its network function, stabilize urgent work, and transition the organization from manual operations to an engineering-driven model.
The successful candidate will act as a player-coach, maintaining technical judgment while rapidly building a team capable of operating independently without dependency on one person.
Success in the first 120 days requires mapping the network estate, evaluating personnel, launching a tech roadmap for automation, and landing new engineers while upskilling existing staff.
Matching Summary
Five9 is seeking a senior technical leader to rebuild its network function, stabilize urgent work, and transition the organization from manual operations to an engineering-driven model.
Skills & Requirements
Must-have
Led production networks at scale
Rebuilt teams from click-ops to engineering-driven models
Stabilize under-resourced organizations during change
Experience with network as code and automation
Player-coach role with technical leadership
Nice-to-have
Strong executive communication skills
Ability to articulate risk with operational data
Fostering inclusive team-first culture
Experience with cloud footprint modernization
Key Requirements
Track record of rebuilding teams and raising engineering standards