Support Specialist / Sr. Support Specialist - Inland Marine

Markel

Support specialist: $21.78ph. - $29.95ph.; sr. sup...
Not specified (could imply hybrid or fully remote based on the nature of support roles).
Underwriting support responsibilities
Day-to-day client servicing
Managing workflow and issues
Markel is seeking a Support Specialist / Sr. Support Specialist for its Inland Marine division, emphasizing customer service and support for underwriting processes. The role involves managing client relationships, facilitating transactions, and assisting underwriters with both renewal and new business

Job Summary

  • The primary purpose of this position is to act as a resource and serve as an integral member of the underwriting team, able to overcome obstacles in the workload and meet timelines by fulfilling underwriting and support responsibilities.
  • This position will handle day-to-day client servicing including managing workflow, addressing underwriting issues, and reinforcing the ease of doing business with Markel by meeting or exceeding agents’ and brokers’ expectations while providing consistent, high-quality service.
  • We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all stages of life.

Matching Summary

Match Score: 85

Markel is seeking a Support Specialist / Sr. Support Specialist for its Inland Marine division, emphasizing customer service and support for underwriting processes. The role involves managing client relationships, facilitating transactions, and assisting underwriters with both renewal and new business.

Salary

Support Specialist: $21.78/hr. - $29.95/hr.; Sr. Support Specialist: $24.62/hr. - $33.85/hr.; Bonus potential: 5%

Skills & Requirements

Must-have

  • Underwriting support responsibilities
  • Day-to-day client servicing
  • Managing workflow and issues
  • Processing business transactions
  • Adhering to internal guidelines
  • Gathering and verifying information

Nice-to-have

  • Global community of optimists
  • Problem-solvers
  • Pushing each other to go further
  • Continuous improvement methodologies

Key Requirements

  • US Work Authorization required
  • No visa sponsorship provided

Work Rights

US Work Authorization required

Tailored Resume

Cover Letter