Manager - L2 Salesforce Configuration Analyst

PwC PricewaterhouseCoopers GmbH

Daily technical support l2
Manage user rights and permissions
Document salesforce solutions
Provide daily technical support (L2) to global Salesforce users

Job Summary

  • Provide daily technical support (L2) to global Salesforce users.
  • Administer user rights and permissions, and manage elevated access requests.
  • Create and maintain reports and dashboards for various functional groups, and analyze integration and data flow issues.

Matching Summary

Provide daily technical support (L2) to global Salesforce users.

Skills & Requirements

Must-have

  • daily technical support L2
  • manage user rights and permissions
  • document Salesforce solutions
  • diagnose and resolve technical issues
  • create and maintain reports and dashboards
  • manage elevated access requests
  • analyze integration and data flow issues

Nice-to-have

  • advanced Excel and MS Office skills
  • understanding of information security
  • knowledge of data protection

Key Requirements

  • More than 5 years of experience in enterprise-level Salesforce projects
  • More than 5 years configuring Salesforce Sales Cloud
  • Experience documenting processes and designing solutions
  • Advanced English (mandatory)

Work Rights

Not specified

Tailored Resume

Cover Letter