Technical Support Lead

Fluence Energy

Melbourne, Victoria, Australia
Battery energy storage systems (bess)
Fault recovery systems development
Reactive maintenance process enhancement
As the technical support lead, you will play a pivotal role in ensuring seamless operation and technical support of our energy storage systems, while driving improvements in fault recovery, maintenance, and standardization across the region

Job Summary

  • As the technical support lead, you will play a pivotal role in ensuring seamless operation and technical support of our energy storage systems, while driving improvements in fault recovery, maintenance, and standardization across the region.
  • Develop and improve fault recovery systems using data-driven insights to proactively detect issues and minimize system downtime.
  • Our core cultural pillars empower us to innovate, collaborate, and lead with purpose, ensuring we continue to deliver unparalleled value to our customers and the world.

Matching Summary

As the technical support lead, you will play a pivotal role in ensuring seamless operation and technical support of our energy storage systems, while driving improvements in fault recovery, maintenance, and standardization across the region.

Skills & Requirements

Must-have

  • Battery energy storage systems (BESS)
  • Fault recovery systems development
  • Reactive maintenance process enhancement
  • Technical process standardization
  • High-voltage systems knowledge
  • Vendor relationship management

Nice-to-have

  • Data-driven insights
  • Customer expectation management
  • Collaborative incident response
  • Fast-paced environment adaptability

Key Requirements

  • Bachelor's degree in Electrical Engineering or Renewable Energy
  • Experience in renewable energy industry
  • Strong knowledge of BESS components and maintenance
  • Understanding of commissioning processes
  • Solid knowledge of high-voltage systems and safety standards
  • Excellent problem-solving and analytical skills
  • Strong communication, interpersonal, and leadership skills

Work Rights

Not specified

Tailored Resume

Cover Letter