Customer Banking Specialist Relief - Central Victoria Area
Commonwealth Bank of Australia
Warrnambool, Victoria, Australia
Exceptional customer service experience
Excellent communication skills
Ability to articulate financial terms clearly
The Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers
Job Summary
The Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers.
The role involves supporting multiple branches in the Central Victoria area as part of a relief team with predetermined part-time rosters.
Employees will be part of a community supporting Aboriginal and Torres Strait Islander Peoples and have opportunities to network within the Indigenous Employee Network.
Matching Summary
The Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers.
Skills & Requirements
Must-have
Exceptional customer service experience
Excellent communication skills
Ability to articulate financial terms clearly
Support for credit product applications
Travel to surrounding branches required
Work in a busy retail environment
Nice-to-have
Genuine interest in financial wellbeing
Problem solving and effective solutions
Drive risk-adverse culture
Ability to provide holistic banking solutions
Experience in financial services, retail or hospitality
Key Requirements
Proven customer service experience
Experience in financial services, retail or hospitality