Senior Product Manager Knowledge (sanctions, Screening, Gco, Lea)

CBA (Commonwealth Bank)

Not specified (assumed to be hybrid based on industry standard).
Knowledge management experience
Ai output validation skills
Customer-centric design thinking
CBA is seeking a Senior Product Manager for its Financial Crime Operations Strategy and Performance team. This role focuses on developing and managing knowledge-related products, ensuring they align with customer needs and business objectives within a complex operational environment

Job Summary

  • This role involves leading strategic initiatives within the Financial Crime Operations team to manage AML/CTF and Sanctions risks.
  • The successful candidate will act as the content owner for customer-facing collateral and validate AI-generated outputs to ensure quality standards.
  • You will translate product vision into actionable assets while leveraging customer insights to drive operational efficiencies and quality uplift.

Matching Summary

Match Score: 85

CBA is seeking a Senior Product Manager for its Financial Crime Operations Strategy and Performance team. This role focuses on developing and managing knowledge-related products, ensuring they align with customer needs and business objectives within a complex operational environment.

Skills & Requirements

Must-have

  • Knowledge management experience
  • AI output validation skills
  • Customer-centric design thinking
  • Financial crime domain knowledge
  • Content strategy and ownership

Nice-to-have

  • Strong stakeholder engagement skills
  • Leadership in complex environments
  • Passion for learning enablement
  • Experience with regulatory changes
  • Analytical problem-solving abilities

Key Requirements

  • Proven experience in knowledge management or product delivery
  • Background in content strategy and customer-centered design
  • Experience leading technology and AI-enabled change at scale

Work Rights

Not specified

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