Senior Product Manager Knowledge (sanctions, Screening, Gco, Lea)

Commonwealth Bank

Not specified
Knowledge management experience
Ai output validation skills
Customer-centric design thinking
The Commonwealth Bank is seeking a Senior Product Manager for their Financial Crime Operations team, focusing on knowledge management and user-centered design. The role involves translating customer needs into product requirements, managing AI outputs, and enhancing customer experiences within a complex operational environment

Job Summary

  • The role involves leading the governance and design delivery of strategic initiatives across Financial Crime Operations.
  • You will act as the content owner for customer-facing collateral and validate AI-generated outputs to ensure quality standards.
  • The position requires translating customer needs into clear product requirements while leveraging AI and user-centered design.

Matching Summary

Match Score: 85

The Commonwealth Bank is seeking a Senior Product Manager for their Financial Crime Operations team, focusing on knowledge management and user-centered design. The role involves translating customer needs into product requirements, managing AI outputs, and enhancing customer experiences within a complex operational environment.

Skills & Requirements

Must-have

  • Knowledge management experience
  • AI output validation skills
  • Customer-centric design thinking
  • Financial crime domain knowledge
  • Strategic product requirements translation

Nice-to-have

  • Strong stakeholder engagement skills
  • Leadership in complex operational environments
  • Experience with regulatory compliance changes
  • Passion for learning enablement
  • Ability to work collaboratively on change initiatives

Key Requirements

  • Proven experience in knowledge management or product delivery
  • Background in content strategy and customer-centered design
  • Experience leading technology and AI-enabled change at scale

Work Rights

Not specified

Tailored Resume

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