Senior Technical Writer

NiCE

Manila, Philippines
Hybrid (2 days onsite, 3 days remote)
5+ years technical writing experience
Document complex software integrations
Proficiency with confluence and git
NiCE is seeking a Senior AI Technical Writer to produce and maintain comprehensive technical documentation for their software products. The ideal candidate will have over five years of experience in technical writing within technology-driven environments and will work on documentation related to software releases and integrations

Job Summary

  • The role involves taking ownership of documentation for software products throughout the full product lifecycle while collaborating with cross-functional teams.
  • Candidates will leverage AI writing agents and NLP tools to enhance the efficiency, consistency, and quality of internal documentation.
  • NiCE offers a hybrid work model allowing 2 days in the office and 3 days remote, along with opportunities for career growth in a global market leader.

Matching Summary

Match Score: 85

NiCE is seeking a Senior AI Technical Writer to produce and maintain comprehensive technical documentation for their software products. The ideal candidate will have over five years of experience in technical writing within technology-driven environments and will work on documentation related to software releases and integrations.

Skills & Requirements

Must-have

  • 5+ years technical writing experience
  • Document complex software integrations
  • Proficiency with Confluence and Git
  • Create API and data flow diagrams
  • Work US Business Hours 8AM-5PM ET

Nice-to-have

  • Experience with DITA or XML frameworks
  • Background in agile development environments
  • Bachelor's degree in related field
  • Documenting SDKs and developer content

Key Requirements

  • 5+ years experience in software/SaaS technical writing
  • Ability to work onsite at least 2 days per week
  • Availability during US Eastern Time business hours

Work Rights

Not specified

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