Senior Manager, It Service Management

Winebycougars

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Itil best practices
Incident management
Change management
** The Senior Manager, IT Service Management position at Winebycougars focuses on overseeing ITSM governance and practices aligned with ITIL standards. The role requires a strong background in IT Service Management, with responsibilities including incident, change, and problem management, as well as SOX compliance and IT modernization initiatives. **

Job Summary

  • Integer creates a culture that unifies and embraces uniqueness for long-term success.
  • The role oversees ITSM practices ensuring effective governance and risk management.
  • Employees enjoy a comprehensive benefits package including medical, dental, and 401(k) matching.

Matching Summary

Match Score: 75

** The Senior Manager, IT Service Management position at Winebycougars focuses on overseeing ITSM governance and practices aligned with ITIL standards. The role requires a strong background in IT Service Management, with responsibilities including incident, change, and problem management, as well as SOX compliance and IT modernization initiatives. **

Skills & Requirements

Must-have

  • ITIL best practices
  • Incident Management
  • Change Management
  • Problem Management
  • SOX ITGCs compliance

Nice-to-have

  • executive communication skills
  • continuous improvement mindset
  • collaboration and inclusion

Key Requirements

  • Bachelor’s degree in computer science
  • Minimum of 10 years in IT Service Management
  • Strong working knowledge of ITIL practices

Work Rights

Not specified

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