It Site Support Technician

Mwccabinetry

Us
$27-33ph; performance-based bonus program; not spe...
On-site
Troubleshoot hardware and software
Assist end users
Document and resolve user requests
Mwccabinetry is seeking an IT Site Support Technician to ensure operational readiness for client computing and peripheral devices. The role involves installation, support, and troubleshooting of hardware and software, alongside providing assistance to end users and collaborating with technical teams

Job Summary

  • Responsible for ensuring operational readiness of client computing and peripheral devices.
  • Assist end users in defining requirements and recommending solutions.
  • Assist server administrators and network engineers in completing system implementations and upgrades.

Matching Summary

Match Score: 85

Mwccabinetry is seeking an IT Site Support Technician to ensure operational readiness for client computing and peripheral devices. The role involves installation, support, and troubleshooting of hardware and software, alongside providing assistance to end users and collaborating with technical teams.

Salary

$27-33/hour; Performance-based bonus program; Not specified

Skills & Requirements

Must-have

  • Troubleshoot hardware and software
  • Assist end users
  • Document and resolve user requests
  • Preventive maintenance of equipment
  • Manage software tools and inventory
  • Work with Windows and MS Office Suite

Nice-to-have

  • Build rapport with customers
  • Assist systems administrators
  • Act as a liaison with external resources
  • Ability to learn and grow
  • Work independently or in a team

Key Requirements

  • Associates degree or higher in Information Systems or 2 years of IT experience
  • Excellent organization skills and attention to detail
  • Logical problem-solving ability
  • Proven knowledge of common systems (Windows, MS Office, printers, LAN/WAN/WLAN)
  • Ability to prioritize and multi-task
  • Willing to participate in an on-call rotation
  • Ability to lift 30 lbs. and work on lift equipment

Work Rights

Not specified

Tailored Resume

Cover Letter