Hvac Technical Service Advisor

Ferguson PLC

Phoenix, AZ, US
Base: $4,766.67 - $8,008.34 monthly; bonus/equity:...
Fully remote
Technical training for hvac products
Remote technical support and troubleshooting
Customer and contractor technical assistance
Ferguson is a Fortune 500 company committed to making customers’ complex projects simple, successful, and sustainable

Job Summary

  • Ferguson is a Fortune 500 company committed to making customers’ complex projects simple, successful, and sustainable.
  • The HVAC Technical Service Advisor role involves providing technical training and support to staff, contractors, and sales teams while managing regional technical issues.
  • Ferguson offers a comprehensive benefits package supporting mental, physical, and financial well-being, including health coverage, paid parental leave, and associate discounts.

Matching Summary

Ferguson is a Fortune 500 company committed to making customers’ complex projects simple, successful, and sustainable.

Salary

Base: $4,766.67 - $8,008.34 monthly; Bonus/Equity: Bonus or Incentive Plan eligible; Benefits: Health, dental, vision, paid time off, life insurance, 401(k) with company match, mental health coverage, paid parental leave

Skills & Requirements

Must-have

  • Technical training for HVAC products
  • Remote technical support and troubleshooting
  • Customer and contractor technical assistance
  • Design and implement training curriculums
  • Use of Microsoft applications and virtual tools
  • On-site technical support visits

Nice-to-have

  • Positive attitude and ambition to succeed
  • Strong attention to detail and accuracy
  • Ability to multi-task and meet deadlines
  • Passion for learning quickly
  • Experience riding along with sales teams

Key Requirements

  • Degree or certificate from accredited HVAC school
  • 5+ years hands-on HVAC experience
  • Experience with residential and light commercial HVAC equipment
  • HVAC field service or certified trainer experience preferred
  • Strong computer proficiency
  • Ability to build and lead training sessions

Work Rights

Not specified

Tailored Resume

Cover Letter