Software Technical Account Manager Ii (traveling)

Axon Development Group

Seattle, Washington, United States
Base: $93,926 - $150,282 usd; bonus/equity: includ...
On-site
4+ years technical account management experience
Saas solution deployment and configuration
Windows os and networking expertise
The role involves deploying and supporting Axon's software solutions directly within law enforcement agencies to enhance public safety

Job Summary

  • The role involves deploying and supporting Axon's software solutions directly within law enforcement agencies to enhance public safety.
  • Candidates must be willing to travel up to 80% of the time to agency locations across the United States for onsite support and training.
  • The position offers a competitive salary range between $93,926 and $150,282 USD along with comprehensive benefits including medical, dental, vision, and 401k matching.

Matching Summary

The role involves deploying and supporting Axon's software solutions directly within law enforcement agencies to enhance public safety.

Salary

Base: $93,926 - $150,282 USD; Bonus/Equity: Included as part of total compensation package; Benefits: Medical, Dental, Vision, 401k match, Paid parental leave

Skills & Requirements

Must-have

  • 4+ years technical account management experience
  • SaaS solution deployment and configuration
  • Windows OS and networking expertise
  • Microsoft Power BI and SQL Server skills
  • 80% travel to agency locations required
  • CJIS background check clearance capability

Nice-to-have

  • Public safety or law enforcement sector experience
  • Familiarity with RMS and CAD systems
  • ITIL or Cisco technical certifications
  • Experience with Splunk and JIRA tools
  • Strong root cause analysis skills

Key Requirements

  • Bachelor's degree in business administration or computer science
  • Minimum 4 years of relevant technical account management experience
  • Ability to pass Criminal Justice Information Services (CJIS) background check

Work Rights

Must pass CJIS background check

Tailored Resume

Cover Letter