Workplace Experience Specialist, Information Technology

BDO in Australia

Canberra, Australia
Hybrid
In-person it support
Microsoft 365 and teams
Device lifecycle management
The Workplace Experience Specialist is the face of IT within BDO offices, delivering high‑quality, in‑person technology support that enables our people to work productively and confidently every day

Job Summary

  • The Workplace Experience Specialist is the face of IT within BDO offices, delivering high‑quality, in‑person technology support that enables our people to work productively and confidently every day.
  • The Information Technology team sits within BDO’s Shared Services group, delivering secure, reliable and high‑performing technology services nationally.
  • We provide our people with various health and wellbeing, social, financial, and professional development benefits to help realise what’s possible.

Matching Summary

The Workplace Experience Specialist is the face of IT within BDO offices, delivering high‑quality, in‑person technology support that enables our people to work productively and confidently every day.

Skills & Requirements

Must-have

  • in-person IT support
  • Microsoft 365 and Teams
  • device lifecycle management
  • meeting room AV support
  • customer-first approach

Nice-to-have

  • collaborative culture
  • professional development support
  • inclusive employer

Key Requirements

  • IT or related discipline qualification or equivalent experience
  • Experience delivering in-person IT support
  • Strong knowledge of Windows devices
  • Familiarity with ITSM tools and ITIL practices

Work Rights

Not specified

Tailored Resume

Cover Letter