Communication Specialist

Lithia & Driveway

Medford, OR, US
Base: $16.85-$24.05ph; typical starting: $20.50-$2...
Fully remote
Minimum 2 years of related experience
Strong attention to detail and urgency
Excellent written and verbal communication skills
The role involves resolving customer inquiries related to payments, inventory, funding, and banking across phone, email, and chat channels

Job Summary

  • The role involves resolving customer inquiries related to payments, inventory, funding, and banking across phone, email, and chat channels.
  • Candidates will partner with Shared Services teams to perform root cause analysis and assist with process improvements in a fast-paced environment.
  • The company offers a comprehensive benefits package including medical, dental, vision, 401(k), and employee stock purchase plans.

Matching Summary

The role involves resolving customer inquiries related to payments, inventory, funding, and banking across phone, email, and chat channels.

Salary

Base: $16.85-$24.05/hr; Typical starting: $20.50-$21.00/hr; Benefits: Medical, Dental, Vision, 401(k), PTO

Skills & Requirements

Must-have

  • Minimum 2 years of related experience
  • Strong attention to detail and urgency
  • Excellent written and verbal communication skills

Nice-to-have

  • Experience with banking or finance background
  • Knowledge of ancillary F&I products like GAP
  • Ability to manage multiple systems simultaneously

Key Requirements

  • High School graduate or equivalent
  • Must be 18 years or older
  • Associate's degree preferred

Work Rights

Not specified

Tailored Resume

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