Base salary not specified; incentive award eligibl...
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24x7 operational team leadership
Major incident and crisis management
Global follow-the-sun operating model
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The Head of US Technology Command Centre position at Barclays involves managing IT operations, ensuring efficient delivery of technology services during the US time zone. The role emphasizes strategic leadership, operational excellence, and stakeholder engagement while aligning technology initiatives with business goals.
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Job Summary
The role provides senior operational leadership for the US Technology Command Centre, ensuring resilient IT services across the Americas during US time zones.
Key responsibilities include leading major incident management, driving root cause analysis, and maintaining alignment with global operational standards and risk frameworks.
Candidates must demonstrate extensive knowledge of IT operations in complex regulated environments with a proven track record of managing high-severity incidents at scale.
Matching Summary
Match Score: 75
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The Head of US Technology Command Centre position at Barclays involves managing IT operations, ensuring efficient delivery of technology services during the US time zone. The role emphasizes strategic leadership, operational excellence, and stakeholder engagement while aligning technology initiatives with business goals.
**
Salary
Base salary not specified; Incentive award eligible; Competitive benefits including medical, dental, vision, 401(k), life insurance, and paid leave
Skills & Requirements
Must-have
24x7 operational team leadership
Major incident and crisis management
Global follow-the-sun operating model
ITIL and SRE framework expertise
Senior stakeholder engagement
Nice-to-have
Data analytics and AI leverage
Digital transformation experience
Regulatory advocacy skills
Advanced analytical problem solving
Proactive service improvement culture
Key Requirements
Bachelor's degree in Computer Science or related field
Significant senior-level IT Operations experience
Professional qualifications like ITIL or SRE preferred