Base: £14.36 ph; bonus/equity: not specified; bene...
Customer service in private healthcare
Front of house reception experience
Conflict resolution skills
The role serves as the first point of contact for all patients, consultants, and visitors to ensure exceptional customer care
Job Summary
The role serves as the first point of contact for all patients, consultants, and visitors to ensure exceptional customer care.
Employees will utilize scheduling software to identify welcome pathway requirements and log patient arrivals to monitor hospital flow.
The position requires liaising with international patient centers to secure interpreters and assisting with room orientation for daycase and inpatient arrivals.
Matching Summary
The role serves as the first point of contact for all patients, consultants, and visitors to ensure exceptional customer care.
Salary
Base: £14.36 per hour; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Customer service in private healthcare
Front of house reception experience
Conflict resolution skills
IT scheduling system proficiency
Patient flow management
Nice-to-have
Empathetic interpersonal nature
Luxury hospitality background
Proactive problem solving
International patient support
Taxi and hotel liaison knowledge
Key Requirements
Experience in private healthcare or luxury hospitality
Strong communication and conflict resolution abilities