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Pine City Animal Hospital is seeking a Client Service Representative to provide exceptional customer service and manage client interactions at their clinic in Seymour, CT. The role requires strong communication skills, the ability to handle multiple tasks, and a compassionate approach to client interactions.
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Job Summary
As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction results in a positive and memorable impression.
Operates multiple-line telephone system, answers incoming calls, places callers on hold, transfers calls, and pages staff members appropriately.
At AmeriVet, we’re committed to your growth, development, well-being, and success, empowering team members with resources, support, and opportunities.
Matching Summary
Match Score: 75
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Pine City Animal Hospital is seeking a Client Service Representative to provide exceptional customer service and manage client interactions at their clinic in Seymour, CT. The role requires strong communication skills, the ability to handle multiple tasks, and a compassionate approach to client interactions.
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Skills & Requirements
Must-have
Personable and skilled client interaction
Operate multi-line telephone system
Accept payments and maintain cash drawer
Maintain accurate client and pet records
Professional and friendly phone etiquette
Ability to prioritize and complete tasks
Nice-to-have
Empathize with emotional clients
Remain calm in emergency situations
Adapt to multiple situations
Detail-oriented approach
Key Requirements
HS Diploma or educational equivalent
Excellent customer service skills
Computer efficiency
One year of customer service experience (preferred)
Experience with Veterinary Electronic Medical Records (preferred)
Knowledge of veterinary medical terminology (preferred)