Implementation Specialist

ZOLL

Base: $65,000.00 to $80,000.00; bonus/equity: not ...
Fully remote
Emergency medical services experience required
Adult training and learning challenges expertise
Microsoft office suite proficiency required
The Implementation Specialist serves as the front-line person for ZOLL's Customer Success Organization, working closely with clients to develop and execute effective training plans

Job Summary

  • The Implementation Specialist serves as the front-line person for ZOLL's Customer Success Organization, working closely with clients to develop and execute effective training plans.
  • This position requires evaluating client environments, providing comprehensive product training both onsite and remotely, and collaborating to ensure appropriate system configuration.
  • Candidates must possess demonstrated leadership skills, technical aptitude for software, and the ability to travel up to 75% to support customers worldwide.

Matching Summary

The Implementation Specialist serves as the front-line person for ZOLL's Customer Success Organization, working closely with clients to develop and execute effective training plans.

Salary

Base: $65,000.00 to $80,000.00; Bonus/Equity: Not specified; Benefits: Comprehensive benefits plans available at www.zollbenefits.com

Skills & Requirements

Must-have

  • Emergency Medical Services experience required
  • Adult training and learning challenges expertise
  • Microsoft Office suite proficiency required
  • Travel up to 75% capability required

Nice-to-have

  • ZOLL RescueNet application administration experience
  • Microsoft SQL knowledge preferred
  • APCO ANS 3.103.2.2015 certification preferred
  • ALS or BLS EMS practitioner background
  • Project coordination with ZOLL Project Managers

Key Requirements

  • 1-3 years Emergency Medical Services experience
  • Experience implementing new software/technology
  • Bachelor's degree or professional certification in related field
  • Completion of industry recognized basic public safety telecommunicator course
  • Current or former ALS or BLS EMS practitioner status

Work Rights

Not specified

Tailored Resume

Cover Letter