Lead Analyst, Content Risk

GoFundMe

Sydney, Australia
On-site
Complex content moderation reviews
High-risk policy escalations
Crisis management leadership
This role plays a critical part in protecting our customers from fraud and misuse while ensuring GoFundMe remains a safe and trusted platform

Job Summary

  • This role plays a critical part in protecting our customers from fraud and misuse while ensuring GoFundMe remains a safe and trusted platform.
  • You’ll be part of a team of motivated professionals who are passionate about building trust and protecting our global community.
  • Be part of a mission-driven organization making a positive difference in millions of lives every year.

Matching Summary

This role plays a critical part in protecting our customers from fraud and misuse while ensuring GoFundMe remains a safe and trusted platform.

Skills & Requirements

Must-have

  • complex content moderation reviews
  • high-risk policy escalations
  • crisis management leadership
  • cross-functional initiative leadership
  • advanced judgment and decision-making
  • subject matter expertise in trust and safety

Nice-to-have

  • mentoring and coaching peers
  • quality assessment and auditing
  • proactive operational gap identification
  • influencing stakeholders effectively
  • resilience to sensitive material review

Key Requirements

  • 6+ years in Trust & Safety or related field
  • Bachelor’s degree or equivalent experience
  • Advanced expertise in trust and safety practices
  • Demonstrated ability to manage complex investigations
  • Proven track record of leading projects
  • Experience mentoring peers

Work Rights

Not specified

Tailored Resume

Cover Letter