Cross-functional collaboration with research and tech
Capital One is seeking a Director of Design for their Customer Resiliency Experience Design team, focused on creating digital experiences that support customers facing financial hardship. The ideal candidate will have extensive experience in product design and leadership, with a strong emphasis on collaboration and human-centered design principles
Job Summary
The role involves leading a cross-disciplinary team dedicated to enabling customers experiencing financial hardship to stabilize their finances through seamless digital experiences.
Candidates must demonstrate expert knowledge of products, processes, and industry trends to shape how Design engages and solves business challenges.
Capital One offers a comprehensive set of health, financial, and other benefits supporting total well-being, along with performance-based incentive compensation.
Matching Summary
Match Score: 85
Capital One is seeking a Director of Design for their Customer Resiliency Experience Design team, focused on creating digital experiences that support customers facing financial hardship. The ideal candidate will have extensive experience in product design and leadership, with a strong emphasis on collaboration and human-centered design principles.
Salary
Base: $209,500 - $286,900 (location dependent); Bonus/Equity: Performance based incentive compensation including cash bonus(es) and/or long term incentives; Benefits: Comprehensive health, financial and other benefits
Skills & Requirements
Must-have
8+ years product design experience
3+ years leading design teams
Cross-functional collaboration with research and tech
Nice-to-have
Experience in inclusive culture building
Expertise in design systems and tools
Background in service and content design
Key Requirements
At least 8 years of experience in a product design role
At least 3 years of experience leading design teams
No sponsorship available for employment authorization