Service Relationship Specialist

Manulife

Remote, Canada
Base: $59,700.00 cad - $99,500.00 cad; bonus/equit...
Fully remote
Group benefits products and services
Client-facing role
Resolve escalated inquiries
The Service Relationship Specialist role represents Manulife externally with existing and potential clients as well as key Advisor Firms and Partners, supporting distribution partners in delivering value-added benefits and superior service

Job Summary

  • The Service Relationship Specialist role represents Manulife externally with existing and potential clients as well as key Advisor Firms and Partners, supporting distribution partners in delivering value-added benefits and superior service.
  • Responsibilities include supporting new business acquisition, resolving complex inquiries, initiating amendment requests, facilitating meetings, and taking on special projects.
  • Manulife offers a flexible environment, opportunities for learning and growth, and a comprehensive benefits package including health, dental, retirement savings, and generous paid time off.

Matching Summary

The Service Relationship Specialist role represents Manulife externally with existing and potential clients as well as key Advisor Firms and Partners, supporting distribution partners in delivering value-added benefits and superior service.

Salary

Base: $59,700.00 CAD - $99,500.00 CAD; Bonus/Equity: Incentive programs and compensation tied to performance; Benefits: Health, dental, mental health, vision, disability, life insurance, retirement savings plans, paid time off

Skills & Requirements

Must-have

  • Group Benefits products and services
  • client-facing role
  • resolve escalated inquiries
  • build and maintain relationships
  • Microsoft Office Suite proficiency
  • presentation skills

Nice-to-have

  • coaching mindset
  • innovative thinking
  • driven by quality
  • flexible environment
  • inclusion are more than just words

Key Requirements

  • 3-5 years Group Benefits experience
  • GBA designation or working towards
  • knowledge of underwriting concepts
  • valid driver’s license

Work Rights

Not specified

Tailored Resume

Cover Letter