Customer Service Representative (life Insurance)

DXC Technology Australia & New Zealand

Taguig City, Philippines
Handling inbound calls
Data entry of transactions
Logging of cases
Responsible in handling inbound calls from insurance policy holders and providers, managing data entry of transactions and logging of cases in accordance with Service Level Agreements (SLAs)

Job Summary

  • Responsible in handling inbound calls from insurance policy holders and providers, managing data entry of transactions and logging of cases in accordance with Service Level Agreements (SLAs).
  • Accountable in the monitoring and timely resolution of customer inquiries and requests, providing accurate, valid, and complete information with the use of the right methods and tools.
  • Compensation and benefits are the heart of our employment as we venture in offering security and stability to our colleagues, including Health Insurance (HMO) for you and dependents upon hiring and Life Insurance coverage from day 1 of employment.

Matching Summary

Responsible in handling inbound calls from insurance policy holders and providers, managing data entry of transactions and logging of cases in accordance with Service Level Agreements (SLAs).

Skills & Requirements

Must-have

  • handling inbound calls
  • data entry of transactions
  • logging of cases
  • resolution of customer inquiries
  • accurate, valid, and complete information

Nice-to-have

  • culture that encourages innovation
  • brilliant people embrace change
  • healthy and encouraging work environment
  • recognition and pay for performance

Key Requirements

  • Must be eligible to work in the Philippines

Work Rights

Not specified

Tailored Resume

Cover Letter