German Lead Customer Success Manager, Strategic Accounts
Hubspotjobs
Dublin, Ireland
Hybrid (on-site flexibility in dublin, ireland, or berlin, germany)
Fluency in german
Manage $8-10m arr
Consultative problem solving
HubSpot is seeking a German Lead Customer Success Manager for its Strategic Accounts team, responsible for managing high-value enterprise accounts to ensure customer satisfaction, retention, and growth. The ideal candidate will have strong relationship-building skills, fluency in German, and experience with large organizations
Job Summary
Oversee the customer experience for a portfolio of 30-40 enterprise-level, high-value accounts with the goals of retention and growth.
Use strategic thinking, consultative problem solving, and deep product knowledge to help your customers achieve measurable business outcomes, new use cases and maximize their ROI with HubSpot.
Act as a customer advocate and focus on deep platform solutioning, by developing adoption roadmaps, identifying and removing technical and cultural adoption barriers, creating and delivering success plans with clear outcomes, aligning internal resources to support customer initiatives.
Matching Summary
Match Score: 85
HubSpot is seeking a German Lead Customer Success Manager for its Strategic Accounts team, responsible for managing high-value enterprise accounts to ensure customer satisfaction, retention, and growth. The ideal candidate will have strong relationship-building skills, fluency in German, and experience with large organizations.
Skills & Requirements
Must-have
Fluency in German
Manage $8-10M ARR
Consultative problem solving
Deep product knowledge
Executive Business Reviews
Nice-to-have
SaaS platform experience
AI adoption
Change management expertise
Key Requirements
Experience with large organizations (200+ employees)
Experience managing $8-10M ARR
Experience working with VP+ or C-suite decision-makers