The role involves providing on-site technical support, configuration, and lifecycle management for Secusmart secure mobile communication solutions at government client sites in the Bonn area
Job Summary
The role involves providing on-site technical support, configuration, and lifecycle management for Secusmart secure mobile communication solutions at government client sites in the Bonn area.
Candidates will conduct systematic error analysis, update knowledge databases, and create documentation while collaborating closely with international development teams.
The position offers flexible working hours, opportunities for mobile work, extensive training, and a competitive compensation package including bonuses and pension plans.
Matching Summary
The role involves providing on-site technical support, configuration, and lifecycle management for Secusmart secure mobile communication solutions at government client sites in the Bonn area.
Salary
Attractive salary; Bonus available; Company pension plan and special benefits
Skills & Requirements
Must-have
2nd-Level Enduser Support on-site
Lifecycle Management of Secusmart Solutions
Systematic Error Analysis
German Language Proficiency
IT System Integrator or Technician Qualification
Nice-to-have
Experience with Ticket Management Systems
Knowledge in Mobile Device Management
Ability to present to VIPs
Proactive Customer Relationship Building
Willingness to learn new technologies
Key Requirements
IT-Systemintegrator, IT-Techniker, or IT-Berater qualification
Secure German language skills (written and spoken)