Not specified (likely on-site or hybrid based on the nature of the role)
Previous customer service experience
Supervisory or leadership role experience
Strong communication skills
Leominster Animal Hospital is seeking a Customer Service Lead to oversee and support their front desk team, ensuring exceptional client experiences for pet owners. The ideal candidate should possess strong leadership qualities, excellent communication skills, and a background in customer service, preferably with veterinary or medical experience. The position offers competitive pay, benefits, and opportunities for professional development
Job Summary
The role involves leading a team of Customer Service Representatives to ensure exceptional client care for pets and their owners.
Candidates must be natural leaders capable of mentoring staff while managing scheduling, workflow, and escalated client concerns.
The position offers competitive pay, performance bonuses, 401(k) matching, and comprehensive health benefits for full-time employees.
Matching Summary
Match Score: 85
Leominster Animal Hospital is seeking a Customer Service Lead to oversee and support their front desk team, ensuring exceptional client experiences for pet owners. The ideal candidate should possess strong leadership qualities, excellent communication skills, and a background in customer service, preferably with veterinary or medical experience. The position offers competitive pay, benefits, and opportunities for professional development.
Salary
Competitive pay; Performance bonuses available; Benefits include 401(k) matching and student loan assistance