Customer Service - Donor Support Technician

CSL Ltd

IL, United States
Not specified (potentially onsite due to the nature of the role).
High school diploma or equivalent
Minimum 3 months medical experience
Monitor donor reactions during procedure
CSL Ltd is seeking a Donor Support Technician to prepare donors and equipment for the pheresis process. The role requires monitoring the donation process, responding to alarms, and maintaining accurate records, with an emphasis on safety and compliance

Job Summary

  • The role involves preparing the autopheresis machine and monitoring donors throughout the pheresis process to ensure safety.
  • Employees must use a Personal Digital Assistant to accurately record incidents, alarms, and donor adverse events.
  • CSL Plasma operates one of the world's largest plasma donation networks dedicated to manufacturing lifesaving therapies.

Matching Summary

Match Score: 75

CSL Ltd is seeking a Donor Support Technician to prepare donors and equipment for the pheresis process. The role requires monitoring the donation process, responding to alarms, and maintaining accurate records, with an emphasis on safety and compliance.

Skills & Requirements

Must-have

  • High school diploma or equivalent
  • Minimum 3 months medical experience
  • Monitor donor reactions during procedure
  • Use Personal Digital Assistant for records
  • Follow OSHA and HSE safety policies
  • Lift and carry up to 25 pounds

Nice-to-have

  • Bilingual skills required at discretion
  • Experience in fast-paced environment
  • Cross-training capability in other areas
  • Strong manual dexterity and alertness

Key Requirements

  • High school diploma or equivalent
  • Minimum 3 months work experience
  • Basic math calculation skills

Work Rights

Not specified

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