Associate Member Services Representative

State Employees' Credit Union

Winston Salem, North Carolina, United States
Not specified; not specified; not specified
**
High school diploma or ged equivalent
Strong verbal and written communication skills
Ability to balance cash drawers and vaults
** The State Employees' Credit Union is seeking an Associate Member Services Representative to provide exemplary member service and support in branch operations. This entry-level position emphasizes compliance with policies, member interaction, and routine financial transactions, making it ideal for motivated individuals who align with the credit union philosophy of "People Helping People." **

Job Summary

  • The Associate Member Services Representative is an entry-level position designed to provide foundational knowledge of branch operations while delivering exemplary member service.
  • Responsibilities include processing transactions, balancing cash drawers, managing accounts, and assisting members through in-person, phone, and digital channels.
  • Candidates must demonstrate SECU's Core Values and complete the Credit Union's Core Module Program within 12 months of hire.

Matching Summary

Match Score: 75

** The State Employees' Credit Union is seeking an Associate Member Services Representative to provide exemplary member service and support in branch operations. This entry-level position emphasizes compliance with policies, member interaction, and routine financial transactions, making it ideal for motivated individuals who align with the credit union philosophy of "People Helping People." **

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • High school diploma or GED equivalent
  • Strong verbal and written communication skills
  • Ability to balance cash drawers and vaults
  • Knowledge of credit union policies and regulations
  • Proficiency in computer keyboard and phone systems

Nice-to-have

  • Bachelor's degree or CCUE Certification
  • Positive attitude toward members and teammates
  • Aptitude for developing member confidence and trust
  • Interest in financial advisory and real estate products
  • Experience with CXone or similar contact center tools

Key Requirements

  • High school diploma or GED required
  • Completion of Core Module Program within 12 months
  • No specific work authorization requirements mentioned

Work Rights

Not specified

Tailored Resume

Cover Letter