Customer Accounts Specialist

Analog Devices Foundation

Shanghai, China
Reconcile forecasts, backlog, shipments
Process orders, returns, refunds
Track production progress and priorities
Take proactive steps to reconcile forecasts, backlog and shipments in order to meet customer demand and target Sales revenue

Job Summary

  • Take proactive steps to reconcile forecasts, backlog and shipments in order to meet customer demand and target Sales revenue.
  • Work independently but closely with cross-functional teams to resolve customer issues and escalate complex cases as needed.
  • Regular customer visit to build and maintain strong long-lasting customer relationships.

Matching Summary

Take proactive steps to reconcile forecasts, backlog and shipments in order to meet customer demand and target Sales revenue.

Skills & Requirements

Must-have

  • Reconcile forecasts, backlog, shipments
  • Process orders, returns, refunds
  • Track production progress and priorities
  • Resolve customer issues independently
  • Act as main point of contact
  • Fluent in English

Nice-to-have

  • Build and maintain customer relationships
  • Empower sales team with insights
  • Contribute to account reviews

Key Requirements

  • At least 5 years’ experience with IC industry
  • Good Excel and PowerPoint skill
  • Experience with supply chain preferred
  • Familiar with Power BI preferred

Work Rights

Not specified

Tailored Resume

Cover Letter