Sr. Program Manager, Ww Returns And Recommerce

Amazon

Ts, IN, United States
On-site
Computer vision-driven returns grading
Cross-functional program ownership
Workflow integration and automation
Lead cross-functional initiatives to scale computer vision–driven returns grading as a core capability, partnering with Science, Ops, Product, Finance, and external vendors to reduce cost to serve and improve customer experience

Job Summary

  • Lead cross-functional initiatives to scale computer vision–driven returns grading as a core capability, partnering with Science, Ops, Product, Finance, and external vendors to reduce cost to serve and improve customer experience.
  • Drive end-to-end program ownership across image capture, model inference, and workflow integration, including coordination with procurement, infrastructure, and data collection partners to enable high-quality, scalable deployments.
  • Define and deliver a multi-year roadmap across Established and Emerging Marketplaces, ensuring solutions scale with increasing volume and complexity.

Matching Summary

Lead cross-functional initiatives to scale computer vision–driven returns grading as a core capability, partnering with Science, Ops, Product, Finance, and external vendors to reduce cost to serve and improve customer experience.

Skills & Requirements

Must-have

  • computer vision-driven returns grading
  • cross-functional program ownership
  • workflow integration and automation
  • operational excellence in pilots and rollouts
  • stakeholder alignment and influence
  • metrics-driven performance analysis

Nice-to-have

  • partnering with external vendors
  • multi-year roadmap planning
  • audit mechanisms and course corrections
  • collaboration with Science, Tech, and Ops teams

Work Rights

Not specified

Tailored Resume

Cover Letter