Provide on-site technical support for computer equipment and associated devices, ensuring the correct operation of IT services through incident resolution, equipment maintenance, and request management
Job Summary
Provide on-site technical support for computer equipment and associated devices, ensuring the correct operation of IT services through incident resolution, equipment maintenance, and request management.
Configure, install, and support PCs, laptops, and peripherals, diagnose and resolve printer issues including warranty management, and support mobile devices.
Register, track, and update tickets and incidents via ServiceNow, provide functional and technical advice on internal systems and productivity tools, and manage password resets and access.
Matching Summary
Provide on-site technical support for computer equipment and associated devices, ensuring the correct operation of IT services through incident resolution, equipment maintenance, and request management.