Job Summary

• The Patient Concierge is responsible for serving as a passionate patient advocate who creates a unique and exceptional patient experience and drives a patient-centric culture while facilitating practice-based administrative and patient support services.
• Engages patients in a polite, prompt, and compassionate manner during all practice-based patient interactions and performs clerical service delivery functions with patients, including check-in, patient consent, check-out, and registration.
• Supports other practice-based team members by promptly addressing in-basket clerical pool messages and facilitating prompt connection from Access Center Clinical Triage Specialists to practice-based care team members.

Matching Summary

Skills & Requirements

Key Requirements

• High School graduate or equivalent required
• Minimum one year practice-based experience or similar healthcare setting preferred
• Customer Service experience preferred

Work Rights