Deployment Coordinator

Carl Zeiss Pty Ltd

Maple Grove, MN, US
Base: $40,000 – $50,000 annually; bonus/equity: el...
Hybrid
Service dispatch and support experience
Microsoft office proficiency required
Verbal and written communication skills
The Deployment Coordinator serves as the principal liaison ensuring a positive customer experience while deploying field service technicians across the US and Canada

Job Summary

  • The Deployment Coordinator serves as the principal liaison ensuring a positive customer experience while deploying field service technicians across the US and Canada.
  • This hybrid role requires working in-office Tuesday through Thursday from the Maple Grove, MN location while managing complex scheduling for machine installations and repairs.
  • Employees are eligible for an annual pay range of $40,000 – $50,000 along with performance bonuses, overtime opportunities, and comprehensive benefits including medical, dental, and 401k matching.

Matching Summary

The Deployment Coordinator serves as the principal liaison ensuring a positive customer experience while deploying field service technicians across the US and Canada.

Salary

Base: $40,000 – $50,000 annually; Bonus/Equity: Eligible for performance bonus and OT; Benefits: Medical, Vision, Dental, 401k Matching, Vacation and sick pay

Skills & Requirements

Must-have

  • Service dispatch and support experience
  • Microsoft Office proficiency required
  • Verbal and written communication skills

Nice-to-have

  • Knowledge of Innosoft or SAP systems
  • Experience with CRM or dispatching software
  • Positive attitude and flexibility to change

Key Requirements

  • Minimum 2 years in Service Dispatch and Support
  • Minimum 2 year Associate Degree preferred
  • Minimum 3 years Customer Service experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter