Harness is seeking a Technical Documentation Engineer to create clear and customer-focused documentation for its evolving AI software delivery platform. The role requires collaboration with engineering and product teams to enhance customer understanding of product features
Job Summary
Create and maintain documentation for product features, workflows, and configurations within assigned areas.
Write documentation that goes beyond step-by-step instructions by explaining key concepts, use cases, and the reasoning behind important design or configuration choices.
Collaborate with Engineering and Product teams to understand feature behavior, limitations, and intended use cases.
Matching Summary
Match Score: 85
Harness is seeking a Technical Documentation Engineer to create clear and customer-focused documentation for its evolving AI software delivery platform. The role requires collaboration with engineering and product teams to enhance customer understanding of product features.
Skills & Requirements
Must-have
customer-focused documentation
technical accuracy
collaboration with engineering
documentation tools and workflows
Git and Markdown familiarity
Nice-to-have
SaaS, cloud, DevOps experience
docs-as-code workflows
improving existing documentation
Key Requirements
2 to 4 years of experience
Ability to understand and document product workflows
Strong written communication skills
Ability to explain how and why
Comfortable collaborating with engineers
Familiarity with JIRA
Basic understanding of Git, version control, Markdown